Additional services

    On-site technical support

    Our engineers stay on site to keep all systems running from first guest to last song.

    • Live monitoring of all AV systems.
    • Immediate reaction to any issues.
    • Coordination with show direction and other vendors.
    On-site technical support

    What’s included

    Built for

    • Event organisers needing reliable tech crew
    • Venues with complex AV systems
    • Agencies managing multi-vendor events

    Services

    • Live monitoring of all AV systems
    • Immediate reaction to any issues
    • Coordination with show direction and other vendors

    How we work

    1. Brief

      Understand systems and show flow

    2. Crew

      Assign engineers and technicians

    3. Rehearsal

      System checks and run-through

    4. Show

      Real-time monitoring and support

    5. Wrap

      Post-event report

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    Questions & answers

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    Planning resources

    Applications and project planning

    Lighting for cameras and live streams: what to agree before an event

    A stage can look convincing in the room and disappointing on screen. Agree the camera views, lighting states and rehearsal with the lighting and video teams together.

    Why is speech hard to understand at an event?

    A voice can be loud and still be unclear. Separate microphone pickup, room sound, audience coverage and competing activity before asking for more volume.

    Equipment rental or AV with a technical team: which do you need?

    Choose by who can prepare, operate and recover the system throughout the event. The important distinction is the work included and the responsibility retained by your own team.

    How to plan audio for a panel discussion and audience questions

    Plan who can speak, how microphones reach them and who controls the handovers. A panel needs an input map and a working conversation process, not just a count of chairs.

    When to start AV preparation and how to build the event timeline

    Start when the event objective, date and likely venue are known. Build the detailed schedule from dependencies and acceptance points, including content, rehearsal and dismantling.

    Who does what: AV supplier, stand builder, venue and organiser

    The most easily missed tasks sit between contractors. Use a shared responsibility table to name who delivers each result, who accepts it and which inputs must arrive first.

    Playback, media server and video signal guides

    Connect sources and screens, prepare files and identify when a simple player or a managed media system fits the event.